Sherone Ramanah

BA (Hons) International Marketing, 2007

Since RBS London

Within two months of my graduation, I found a job as a CRM (Customer Relationship Management) Project Leader for KONE Plc in the UK. KONE is the third largest Elevator & Escalator Company in the world and is the fastest growing company in the industry. I work within the UK Marketing Department and I am in charge of implementing the new Customer Focus strategies and the CRM tool (Salesforce.com). It is a challenging role but is what drives my motivation to succeed. I received an Extra Mile award in January 2008 for ‘Passion for Performance’ which recognised my dedication to my responsibilities and to KONE, and recently won a global CRM award for a successful implementation of the project in the UK.

Having a RBS London Education

My degree has definitely assisted my career and is still assisting me professionally. I was short-listed for the job interview because of my CRM studies. RBS London is one of the only few business schools in the UK to offer the module.

Studying in an international environment has further helped to improve my understanding of cultural barriers and thus enhanced my communication skills. Furthermore the learning from RBS has given me a strong business background and know-how. All of which have greatly contributed to increase my confidence and ability to work in a global business community.

The classes at RBS London were interesting and useful, with a good balance between theory and practical knowledge. The lecturers are willing to help you in or outside of class and office hours. This is not something you will find in other public universities in the UK. Even after finishing my degree, I have still received help from the Registry, my tutor and lecturers, and the Careers, Placements & Alumni Service. Your relationship with the School does not end the day you graduate; it only gets stronger and stronger after that. I am really thankful to Richard Cawley and Anya Nikolina for their support and assistance during and after my studies at RBS.

I would definitely recommend RBS London to others. Being a student at RBS London, you have the privilege to study on a beautiful campus in Regent’s Park. Also the classes are small, which allows more interaction between the students and the lecturers. You are not just another student amongst the crowd, you are a recognised individual. Also the networking should not be ignored you will have the opportunity to meet many of the leaders of tomorrow.

Interview conducted in 2008 and edited by Joanna Chan.

Page last updated 8/5/2008